FEVER PILATES – TERMS & CONDITIONS

Welcome to FEVER Pilates. By purchasing classes, memberships, class packs, attending classes, using our facilities, or participating in any FEVER event, you agree to the following Terms & Conditions.

1. ASSUMPTION OF RISK

Participation in Pilates, fitness classes, heated fitness classes, strength training, workshops, private sessions, open gym sessions, and any other activities offered by FEVER involves inherent risks, including but not limited to:

  • Muscle strains and sprains

  • Falls or loss of balance

  • Heat-related illness

  • Dizziness or fainting

  • Aggravation of pre-existing injuries or medical conditions

  • Serious injury, disability, or death

You voluntarily participate at your own risk and assume full responsibility for any injuries or damages that may occur.

2. HEALTH & MEDICAL CONDITIONS

By attending FEVER, you represent that:

  • You are physically capable of participating in fitness activities.

  • You have consulted a physician regarding any medical conditions that may affect your participation.

  • You will inform the instructor of any injuries, limitations, pregnancy, recent surgeries, or medical concerns prior to class.

If at any time you feel dizzy, lightheaded, nauseous, overheated, or otherwise unwell, you agree to stop exercising immediately and notify a staff member.

3. HEATED CLASS ENVIRONMENT

Many FEVER classes take place in a heated room.

Participants acknowledge that:

  • Room temperatures may exceed 100°F.

  • Heat levels may vary from class to class.

  • Hydration before, during, and after class is strongly encouraged.

  • Participation in a heated environment may increase the risk of dehydration, dizziness, or heat-related illness.

You assume all risks associated with exercising in a heated environment.

4. PREGNANCY

Participants who are pregnant must obtain clearance from their healthcare provider prior to attending classes.

Pregnant clients acknowledge that:

  • Participation is entirely voluntary.

  • FEVER instructors are not medical professionals.

  • Modifications may be suggested but cannot guarantee safety for any individual pregnancy.

5. MEMBERSHIPS & CLASS PACKS

Memberships

Memberships automatically renew on a recurring monthly basis unless otherwise stated.

Members authorize FEVER to charge the payment method on file for recurring membership dues.

Class Packs

  • Class packs are non-transferable.

  • Class packs have no cash value.

  • Expiration dates, if applicable, will be disclosed at purchase.

Promotional Offers

Introductory offers, promotional rates, founding member rates, and special pricing may be subject to separate terms and are available only during designated promotional periods.

6. CANCELLATION & LATE CANCEL POLICY

Classes must be canceled at least 8 hours prior to the scheduled start time.

Failure to cancel within the required window will result in:

  • Loss of the class credit for class pack holders, and/or

  • A late cancellation fee for members, as outlined in FEVER's current pricing policy.

No-shows may be subject to additional fees.

Policies may be updated at FEVER's discretion.

7. REFUND POLICY

All sales are final.

This includes:

  • Memberships

  • Class packs

  • Workshops

  • Events

  • Retail merchandise

  • Private sessions

No refunds, credits, or extensions will be issued except where required by law or approved by management under exceptional circumstances.

8. WAITLIST POLICY

Clients who join a waitlist may be automatically added to class if a spot becomes available.

Once added to class:

  • Standard cancellation policies apply.

  • Clients are responsible for monitoring their reservation status.

9. STUDIO ETIQUETTE

To maintain a safe and respectful environment, participants agree to:

  • Arrive on time.

  • Follow instructor directions.

  • Respect staff and fellow clients.

  • Refrain from disruptive behavior.

  • Use equipment only as instructed.

FEVER reserves the right to remove any participant whose behavior is unsafe, disruptive, abusive, or inappropriate.

10. PERSONAL PROPERTY

FEVER is not responsible for lost, stolen, or damaged personal belongings.

All personal property brought onto FEVER premises is at the owner's sole risk.

11. PHOTOGRAPHY & MEDIA RELEASE

By entering FEVER facilities or attending FEVER events, you grant FEVER permission to photograph, record, or capture your likeness for marketing, advertising, social media, website content, and promotional materials.

If you wish to opt out of photography, you must notify management in writing before participating.

12. MINORS

Participants under 18 years of age must have written consent from a parent or legal guardian.

FEVER reserves the right to establish minimum age requirements for specific classes or events.

13. OPEN GYM & EQUIPMENT USE

Clients utilizing FEVER's Open Gym, weight room, or other self-guided fitness areas acknowledge that:

  • They are exercising without direct supervision.

  • They are responsible for using equipment safely and properly.

  • FEVER is not responsible for injuries resulting from improper use of equipment.

14. RELEASE OF LIABILITY

To the fullest extent permitted by law, you hereby release, waive, discharge, and hold harmless FEVER Pilates, its owners, employees, contractors, instructors, agents, affiliates, successors, and assigns from any and all claims, liabilities, demands, damages, losses, costs, or expenses arising from or related to participation in FEVER activities or use of FEVER facilities.

15. INDEMNIFICATION

You agree to indemnify and hold harmless FEVER Pilates from any claims, damages, liabilities, costs, or expenses arising from:

  • Your participation in FEVER activities,

  • Your violation of these Terms & Conditions, or

  • Your negligent or intentional actions.

16. RIGHT TO REFUSE SERVICE

FEVER reserves the right to refuse service, suspend memberships, revoke class privileges, or remove participants from the premises for violations of studio policies, unsafe behavior, harassment, or conduct detrimental to the FEVER community.

17. CHANGES TO TERMS

FEVER may modify these Terms & Conditions at any time. Updated versions will be posted through FEVER's website, booking platform, or studio communications. Continued participation constitutes acceptance of any revisions.

18.SMS MESSAGING TERMS

  • Program Description

By opting in, you agree to receive recurring automated text messages from [BRAND NAME] ("we," "us," "our") at the mobile number you provided. Messages may include [appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc. — customize to your actual use case]. Consent to receive these messages is not a condition of any purchase.

  • Message Frequency

You may receive up to [X] messages per [week/month]. Message frequency may vary depending on your activity and interactions with us.

  • Message and Data Rates

  • Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan

  • How to Opt Out and Get Help

  • You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at [SUPPORT EMAIL] or [SUPPORT PHONE NUMBER].

  • Carrier Liability Disclaimer

    Carriers are not liable for any delayed or undelivered messages.

19. GOVERNING LAW

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California.

By purchasing, booking, or attending any FEVER class, event, workshop, membership, or service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Privacy Policy

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Emergency contact information

  • Payment and billing information

  • Health and fitness information you choose to share

  • Membership and class registration details

Information Collected Automatically

When you visit our website or use our online services, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar tracking technologies

How We Use Your Information

We may use your information to:

  • Create and manage your membership account

  • Schedule classes and appointments

  • Process payments

  • Communicate about memberships, services, and events

  • Provide customer support

  • Improve our services and website

  • Ensure member safety and facility security

  • Comply with legal obligations


    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Health and Fitness Information

Any health-related information you provide is used solely to:

  • Assess fitness suitability

  • Customize training recommendations

  • Maintain safety during classes and training sessions

You are not required to provide health information unless necessary for participation in specific programs.

Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Scheduling and membership management providers

  • Marketing service providers

  • Professional advisors

  • Government authorities when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

You can manage cookie settings through your browser.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal requirements

  • Resolve disputes

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age in your jurisdiction) without parental consent. We do not knowingly collect personal information from children without appropriate authorization.

Third-Party Services

Our website or services may contain links to third-party websites or applications. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: